Leesburg
Windsor
20.66
20.66
Overview
Trendy apparel & accessories for young women, including special-occasion dresses, jeans & basics.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Quick visit
In-store shopping
Women's clothing
Clothing
Photos & videos
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Overall
Quality
Pricing
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This store has a wide variety of trendy apparel and accessories for young women, including special-occasion dresses, jeans, and basics. However, customer service is a major issue. Several customers have reported being treated rudely by staff, including being told to put items back on the rack after trying them on, being refused refunds for items that were only worn once, and being belittled by staff members. The store's return policy is also unclear and inconsistent, with some customers being told they can return items within 14 days while others are told they cannot return items without a receipt.The store's management has responded to some of these complaints, but it seems like there is a systemic issue with customer service. The store's product quality is also inconsistent, with some customers reporting finding damaged or poorly made items. On the other hand, the store's prices are generally competitive, and the staff is knowledgeable about the products they sell.One of the few bright spots at this store is the LGBTQ+ friendly atmosphere. The store has a dedicated section for LGBTQ+ customers, and staff members have been known to be welcoming and supportive. However, this does not seem to make up for the store's other issues.Overall, this store has a lot of potential, but it needs to work on improving its customer service and product quality. Until then, customers may want to think twice before shopping here.
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Categories
Shopping
Clothing Stores
Jewelry Stores
Lingerie store
Fashion accessories store
Clothing store
Shoe store
Jewelry store
Women's clothing store
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