Westlake Dental Care has a solid reputation in the area, with a 4.2-star overall rating. While some aspects of their service have room for improvement, the staff's friendliness and welcoming atmosphere are often praised by patients. The dental team's professionalism and expertise are also notable, particularly in areas such as sedation dentistry and pediatric care.However, there are a few areas where the practice falls short. Some patients have expressed dissatisfaction with the quality of care they received, citing concerns about overworked dentists and inadequate follow-up after treatments. Additionally, a few reviews mention instances of poor communication with the billing team, which can lead to unexpected and frustrating expenses.Despite these issues, Westlake Dental Care offers a wide range of services and has a dedicated team of professionals who strive to provide top-notch care. With some refinement in areas such as quality control and patient communication, this practice has the potential to become a truly exceptional dental experience.Notably, some patients have highlighted the practice's commitment to LGBTQ+ friendliness and inclusivity, which is a significant plus. The availability of emergency services, including 24/7 availability for emergency dentistry, is also a valuable asset for patients in need of urgent care.To further enhance their services, Westlake Dental Care could consider implementing more rigorous quality control measures to ensure that all treatments are carefully monitored and followed up on. They could also benefit from clearer and more transparent communication with patients regarding billing and payment options.