Leesburg
West Broad
26.39
26.39
Overview
Welcome home to West Broad, your new luxury apartment in Falls Church, VA. Intelligent designs, eco-friendly features, quality finishes, and a LEED Silver Certification make everyday a pleasure.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Paid parking lot
Onsite services
Free parking garage
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West Broad is a luxury apartment community located in Falls Church, Virginia. The property is known for its high-quality finishes, eco-friendly features, and LEED Silver Certification. The community offers a range of amenities, including a gym, computer stations, a guest suite, and outdoor spaces for residents to enjoy.Residents have reported a positive experience with the staff, citing their friendliness, helpfulness, and professionalism. The management team is praised for creating a sense of community through various events and activities, including holiday parties, wine tastings, and book clubs.However, there have been some complaints about the noise levels in the building, with some residents reporting that the sound of neighbors and hallways can be distracting. Additionally, some residents have experienced issues with maintenance, including delays in addressing requests and problems with the resident service team.One of the standout features of West Broad is its location. The property is situated near a Harris Teeter grocery store, with easy access to public transportation and a variety of restaurants and shops. The nearby W&OD trail is also a popular destination for residents who enjoy walking or biking.Overall, West Broad is a well-maintained property with a strong sense of community. While some residents have experienced issues with noise and maintenance, the majority of residents report a positive experience and appreciate the amenities and services offered by the property.One major issue that stands out is the inconsistent communication from the management team. Several residents have reported feeling misled or confused about the availability of the guest suite, and one resident felt that they were lied to by the office staff. This issue has resulted in a sense of mistrust among some residents and has highlighted the need for clearer communication from the management team.It is worth noting that the property is managed by Bozzuto, a well-established company with a reputation for providing high-quality services to its residents. However, it appears that West Broad may be an exception to this rule, with some residents experiencing issues with maintenance and communication.
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