This refined all-suite hotel is well-equipped with modern amenities, including a restaurant and a free airport shuttle. The staff is generally friendly and helpful, and the rooms are clean and spacious. However, some guests have reported issues with breakfast service, including one guest who received poor treatment from a staff member. It's also worth noting that the hotel has been criticized for its treatment of frequent guests, who feel like they're being "sidelined" by being offered a limited breakfast menu.The hotel's location is convenient for travelers, with plenty of dining and entertainment options within walking distance. The airport shuttle service is reliable, but some guests have reported issues with wait times. The hotel's parking garage is secure and well-lit, but there have been some concerns raised about the safety of the parking lot.One major issue that stands out is the lack of accountability and transparency in handling a major theft on the property. A guest reported that three valuable rings were stolen from their suite, but the hotel staff and management seemed uninterested in investigating the incident.Overall, this hotel is a good choice for travelers who are looking for a convenient and comfortable place to stay, but it may not be the best option for guests who are looking for a more personalized and attentive experience.