Leesburg
WASHINGTON DIAMOND
25.29
25.29
Overview
Store featuring a selection of wedding & fashion jewelry, plus design & repair services.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Wi-Fi
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Delivery
Onsite services
Small business
Checks
Appointment required
On-site parking
In-store pickup
In-store shopping
Repair services
Installation service
Photos & videos
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Overall
Innovativeness
Pricing
Quality
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Washington Diamond is a family-owned jewelry store that has been in business for years. It is located in Falls Church City, Virginia, and has a wide selection of wedding and fashion jewelry, as well as design and repair services. The store has a 4.8 rating on third-party review platforms, indicating excellent customer satisfaction.Upon entering the store, customers are greeted by friendly and knowledgeable staff, including Denelle and Tom, who are highly praised for their expertise and personalized service. They take the time to understand each customer's needs and preferences, and work with them to create custom pieces that exceed expectations.The store offers a wide range of services, including jewelry design, repair, and appraisal. They also have a variety of payment options, including NFC mobile payments, debit cards, credit cards, and checks. The store is wheelchair accessible, with a parking lot and entrance designed for easy access.One of the standout features of Washington Diamond is its commitment to customer service. The staff is highly trained and knowledgeable, and they take the time to understand each customer's needs and preferences. They also offer a range of services, including jewelry design, repair, and appraisal, making it a one-stop shop for all jewelry needs.However, some customers have reported issues with the store's quality control. One customer reported that their ring did not have the material hallmark imprinted on the inside, and had to wait for the store to correct the issue. Another customer reported that the store did not provide a standard ring box, and had to ask for one.Despite these issues, the majority of customers have reported high levels of satisfaction with the store's products and services. The store has a 4.8 rating on third-party review platforms, and customers praise the staff for their expertise, personalized service, and commitment to quality.In terms of pricing, Washington Diamond is generally competitive with other jewelry stores in the area. However, some customers have reported that the store's prices are higher than expected, particularly for custom pieces.Overall, Washington Diamond is a highly rated jewelry store that offers excellent customer service, a wide range of services, and high-quality products. However, customers should be aware of the potential issues with quality control and pricing.One potential issue that was reported by one customer is that the store's service may vary depending on who you work with. Some customers reported that they had to wait for a long time to get their issues resolved, while others reported that the staff was very responsive and helpful.The store's website and social media presence are well-designed and easy to navigate, making it easy for customers to find information and contact the store. The store also has a good reputation in the community, with many customers praising the staff for their expertise and commitment to quality.Overall, Washington Diamond is a highly rated jewelry store that offers excellent customer service, a wide range of services, and high-quality products. However, customers should be aware of the potential issues with quality control and pricing.
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Hours
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Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Shopping
Jewelry Stores
Jewelry designer
Jewelry store
Jewelry appraiser
Diamond dealer
Jeweler
Jewelry repair service
Jewelry engraver
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