Leesburg
Walmart Vision & Glasses
22.96
22.96
Overview
Premiere Waxing Studio Also Offering Facials & Massages
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Quick visit
Appointment required
In-store pickup
In-store shopping
Photos & videos
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Quality
Pricing
Overall
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This place has a lot of potential, but it falls short in many areas. The staff seems to be lacking in customer service skills, with many reviewers mentioning rude and dismissive behavior. The quality of service and products also seems to be inconsistent, with some reviewers having good experiences while others have had issues with their appointments, prescriptions, and glasses. The pricing seems to be a bit higher than average, but it's not a major concern. However, the lack of innovativeness and willingness to adapt to customer needs is a major issue. There are many examples of customers having to go to other locations or contact other stores to resolve issues that could have been handled at this location. The only redeeming quality of this place is its location and accessibility, with a wheelchair-accessible entrance, parking lot, and restroom. Overall, this place needs to work on improving its customer service, quality, and innovativeness to become a more reliable and trustworthy option.Some specific issues include:The staff seems to be poorly trained and lacks the skills to handle customer inquiries and issues. This has led to many reviewers having negative experiences and feeling frustrated.There have been reports of issues with prescriptions, appointments, and glasses, which suggests that the quality of service and products is not consistent.The pricing seems to be a bit higher than average, but it's not a major concern. However, the lack of transparency and clear communication about pricing and promotions can be confusing for customers.The lack of innovativeness and willingness to adapt to customer needs is a major issue. There are many examples of customers having to go to other locations or contact other stores to resolve issues that could have been handled at this location.The wheelchair-accessible features of the store are a positive aspect, but it's not enough to outweigh the other issues.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Medical Service
Shopping
Stores
Ophthalmology
Optometrist
Contact lenses supplier
Sunglasses store
Optician
Optometry
Eye care center
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