The business location at Building 171, Elden St Street, Suite 3-B, Herndon City, provides excellent overall services, scoring a 4.2 out of 5. The quality of the services is also impressive, with a score of 4.2. The business is known for its innovative approach to weight loss, particularly for individuals who have undergone bariatric surgery. However, the quality of care may not be consistent, as evidenced by a few negative reviews.The business has a wide range of features, including wheelchair-accessible parking and entrance, NFC mobile payments, debit cards, and credit cards as accepted payment methods. The working hours are Monday to Friday from 8:30 AM to 4:30 PM.The business has received positive reviews from many clients, praising the professionalism, knowledge, and support of the staff, particularly Dr. Fitzer and his assistants. Some reviewers have also appreciated the convenient location and the thorough explanation of the weight loss process.However, there are some negative reviews that highlight issues with customer service, including appointment cancellations and lack of communication. One reviewer had a particularly negative experience, feeling that the surgeon was not available to address their concerns and that the staff was not supportive.Despite these issues, the business has received high praise for its innovative approach to weight loss and its commitment to helping clients achieve their goals. The pricing is also reasonable, with a score of 5.0 out of 5.Overall, the business location at Building 171, Elden St Street, Suite 3-B, Herndon City, is a good option for individuals seeking weight loss services, particularly those who have undergone bariatric surgery. However, potential clients should be aware of the potential issues with customer service and be prepared to advocate for themselves if needed.