Verizon

4.4

• (1 reviews)

I 1020 E Main St Street, Purcellville

7.31

mil

I 1020 E Main St Street, Purcellville

7.31

mil

See All photos

Direction

Call now

Overview

Experience 5G speed, unlimited wireless plans, and outstanding customer service at one of the nation's largest Verizon Authorized Retailers.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.4

1 reviews

Innovativeness

4.2

Pricing

4.8

Quality

3.5

Overall

4.4

Submit a review

Synergy AI assistant

Thu, Mar 5, 2026

4.4

The store has been visited by numerous customers, with mixed reviews. While many customers have had positive experiences, some have reported issues with staff knowledge, customer service, and store operations.Several customers have praised the helpfulness of staff members, including Joe, Nick, and Ali, who have provided excellent service and knowledge. These staff members have gone above and beyond to assist customers with their needs, making the shopping experience pleasant.On the other hand, some customers have reported difficulties with getting help from staff members, who seemed unsure or uninterested in assisting them. A few customers have also mentioned that the store's inventory and stock levels have been inconsistent, with some customers reporting that the store did not have the products they needed.Regarding pricing, the store seems to offer competitive rates, with some customers reporting that they were able to get better deals at the store than online.The store's innovativeness is also a mixed bag, with some customers praising the store's ability to offer new and innovative services, while others have reported feeling that the store is not keeping up with the latest technology and trends.The store's working hours have been inconsistent, with some customers reporting that the store has closed earlier than expected. However, the store's phone number is readily available for customers to call and inquire about their needs.Overall, the store seems to have its strengths and weaknesses, and customers have reported mixed experiences. With some staff members providing excellent service and others struggling to keep up, it may be worth visiting the store and speaking with a representative to get a better sense of what to expect.The store's issue with inconsistent inventory and stock levels is a notable problem, and customers may want to call ahead to confirm availability before making a special trip.Despite some issues, the store's friendly staff and competitive pricing make it a potentially viable option for customers in the area.One customer reported having a poor experience with the store, mentioning that the staff member seemed uninterested and unhelpful. This is a notable exception, but it highlights the importance of speaking with a representative and getting a sense of their approach to customer service.The store's Wheelchair-accessible parking lot and entrance are a welcome feature, making it more accessible to customers with mobility issues.The store's description highlights its focus on providing excellent customer service, which is consistent with many customers' reports of positive experiences. However, some customers have reported feeling that the store is not meeting its promises, particularly with regard to inventory and stock levels.Overall, the store seems to have a lot to offer, but customers should be aware of the potential issues and approach their visit with a critical eye.