Leesburg
Verizon
9.12
9.12
Overview
Experience 5G speed, unlimited wireless plans, and outstanding customer service at one of the nation's largest Verizon Authorized Retailers.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
In-store pickup
In-store shopping
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Overall
Innovativeness
Pricing
Quality
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This Verizon Authorized Retailer in Ashburn City offers an excellent overall experience. Quality of service is consistently high, with a knowledgeable staff providing thorough assistance and helpful guidance to customers. The pricing is fair and competitive, making it an attractive option for those looking to upgrade or switch to a new plan. While the store may not offer the most innovative solutions, the team's ability to adapt to customer needs and provide personalized support is commendable. The staff at this location are generally very helpful and friendly, as seen in many positive reviews. They go above and beyond to resolve issues and provide excellent customer service. However, some reviewers have mentioned issues with miscommunication and misunderstandings, which can lead to frustration for customers. The store's accessibility features, including a wheelchair-accessible parking lot and entrance, are a definite plus. Overall, this store is a solid choice for those seeking reliable and personalized service from a Verizon Authorized Retailer.One notable issue that has been mentioned by several reviewers is the inconsistent and sometimes inaccurate information provided by staff members. This can lead to confusion and frustration for customers, especially when it comes to billing and plan details. It's essential for customers to double-check information and ask questions to ensure they understand their plans and agreements.
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Categories
Automotive & Boat Service
Shopping
Cell phone accessory store
Electronics store
Car Parts
Cell phone store
Electronics Stores
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