The experience at VCA Parkcrest Animal Hospital and Pet Lodge is generally positive. The staff is friendly, welcoming, and caring, which is reflected in the numerous 5-star reviews. Many clients appreciate the excellent care and attention they receive, particularly from Dr. Hart, Dr. Taylor, and Dr. Sheldon, who are described as compassionate, patient, and knowledgeable.The facility is clean, well-maintained, and accessible, with a convenient location and flexible appointment scheduling. Many clients appreciate the team's ability to handle various medical conditions, from routine exams to dental procedures, and their willingness to accommodate pets with anxiety or behavioral issues.However, some clients have expressed concerns about the cost of services, which can be higher than what they've experienced at other veterinary clinics. One client mentioned that their dog came back from boarding with an issue that could have been prevented if the staff had been more attentive to their pet's needs.Overall, while there are some areas for improvement, the majority of clients are satisfied with the care and service they receive at VCA Parkcrest Animal Hospital and Pet Lodge. The team's commitment to providing compassionate, high-quality care is evident, and many clients appreciate the personalized attention and communication they receive.