This business has a reputation for providing high-quality window treatments and excellent customer service. The staff, particularly Tonya and Frank, are knowledgeable and friendly, taking the time to understand customers' needs and offer personalized guidance. The installation process is smooth, with technicians like Jeff being professional and efficient. While prices may be slightly higher than some competitors, many customers feel that the value and quality of the products make it worth the investment. One potential area for improvement is in the availability of same-day or next-day appointments, as some customers have reported waiting a week or more for a consultation. Overall, this business is a great choice for those seeking high-quality window treatments and a stress-free experience.