The hospital has a mix of positive and negative reviews, making its overall score average. While some patients praise the staff's kindness, compassion, and professionalism, others express disappointment with the care they received, citing long wait times, inadequate communication, and unprofessional behavior from some staff members.Several reviewers reported being left waiting for extended periods, sometimes even being discharged without proper treatment or medication. Some also experienced frustration with the billing and insurance process, feeling harassed by staff members trying to collect payments.However, there are also many positive reviews that highlight the hospital's strengths. Several reviewers praised the nursing staff, particularly those in the Labor & Delivery department, for their kindness, attentiveness, and expertise. Some also appreciated the hospital's facilities, cleanliness, and accessibility.Despite the hospital's efforts to improve, there are still issues with staffing, management, and communication. Some reviewers mentioned feeling rushed or neglected during their stay, while others reported being sent to the wrong department or being kept waiting for too long.The hospital's willingness to listen to patient feedback and respond to concerns is a positive step towards improvement. However, it is essential to address the underlying issues and implement changes to provide better care and service to patients.One issue that stands out is the lack of attention to detail and follow-through in some areas, such as billing and insurance, which can lead to unnecessary stress and frustration for patients. It is also crucial to address the unprofessional behavior and attitudes of some staff members, which can negatively impact the patient experience.Overall, while the hospital has its strengths, it still has room for improvement in terms of communication, staffing, and management. With a renewed focus on patient-centered care and a commitment to addressing these issues, the hospital can provide better service and care to its patients.