This business location seems to be doing a great job in many areas. The team at United Rentals is friendly and helpful, with some employees going above and beyond to ensure customer satisfaction. Luke, in particular, is praised for his excellent customer service and support. The business has received high ratings from customers who have rented equipment, such as cranes, boom lifts, and skid-steers, and have appreciated the flexibility and good prices offered. However, there is one issue to note: a customer was left unhappy with a delivery experience, where the generator was dropped at the security gate and left without being properly delivered to the desired location. This incident highlights the need for improvement in their logistics and delivery processes. Despite this, the overall experience for most customers has been positive, with many customers praising the responsiveness and understanding of the staff, even on weekends. The location is also wheelchair accessible, with seating, restrooms, and parking lot all accessible.