Leesburg
United Bank
8.17
8.17
Overview
Find United Bank branches & ATMs across 8 states and D.C. for personal and business banking, financial planning, and digital banking solutions.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Drive-through
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Quality
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The bank has a welcoming atmosphere with friendly staff who are knowledgeable and willing to help with various banking needs. Customers praise the staff's professionalism, kindness, and attentiveness, making every experience pleasant. The bank offers a range of services, including personal and business banking, financial planning, and digital banking solutions. However, some customers have reported issues with the ATM's deposit capabilities and the mobile app's functionality. Despite these limitations, the bank's commitment to excellent customer service is evident in the many positive reviews. The working hours are standard, with extended hours on Fridays, but limited hours on weekends. The bank's wheelchair accessibility features, including a wheelchair-accessible parking lot and entrance, make it inclusive for customers with disabilities. Overall, the bank seems to have a strong focus on customer satisfaction, but may need to improve its technological capabilities to meet the needs of its customers.There are some inconsistent and unreliable features like ATMs which sometimes do not allow depositing money.
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