Leesburg
U-Haul of Falls Church
25.47
25.47
Features
Debit cards
Free parking lot
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
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Quality
Pricing
Innovativeness
Overall
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This business has a mixed reputation. The overall score is decent, but some aspects require improvement. Quality of service and products seems to be average, while the prices are reasonable and the company is fairly innovative. Unfortunately, some employees seem to have a bad attitude, which could be a major drawback for some customers. It's clear that this location has its strengths and weaknesses.Free parking is available on site, which is a plus for customers. Multiple payment options, including NFC mobile payments, debit cards, and credit cards, make it convenient for customers to pay. The location is also wheelchair accessible, which is great for people with disabilities. However, some customers have reported issues with employees' behavior, including one instance of a manager being hostile and aggressive. Additionally, some customers have experienced problems with the online system and reservation process. It's essential for the business to address these issues and provide better customer service.The business has a wide range of products and services, including used cars, trucks, and moving supplies. The working hours are also convenient, with extended hours on Fridays and Saturdays. Overall, this location has potential, but it needs to work on improving its customer service and addressing some of the issues reported by customers.
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Categories
Travel & Recreation
Car Rental
Shopping
Tools Stores
Home & Daily Service
Storage Service
Construction & Development
Building Materials
Automotive & Boat Service
Car Sales
Used Cars
Fuel Stations
Transportation
Self-storage facility
Moving and storage service
Propane supplier
Trailer supply store
Van rental agency
Moving supply store
Trailer rental service
Used truck dealer
Truck rental agency
Packaging supply store
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