Leesburg
U-Haul Neighborhood Dealer
1.71
1.71
Features
Wheelchair accessible parking lot
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Pricing
Quality
Overall
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This U-Haul location appears to be a convenient option for those in need of van, trailer, or truck rentals. The office is wheelchair accessible, which is a welcome feature for customers with mobility needs. However, the working hours are limited, with no clear schedule for Mondays and Tuesdays, and a limited window on Fridays. It seems like the staff is generally friendly and helpful, with some customers mentioning that they went above and beyond to assist with their rentals. The location is also well-stocked and has friendly and knowledgeable staff. However, there are some issues with the layout and organization of the rental process, which can be frustrating for customers. One major issue that customers have highlighted is the difficulty in finding the rental trucks and trailers, which are located behind a shopping center a short distance away from the office. This can be confusing and time-consuming for customers, especially if they are not familiar with the area. Another issue is the inconsistent pricing, with some customers reporting being charged extra for miles driven or for services they did not receive. This lack of transparency can be frustrating and makes it difficult for customers to trust the company.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Travel & Recreation
Van rental agency
Trailer rental service
Truck rental agency
Car Rental
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