Leesburg
U-Haul Neighborhood Dealer
8.02
8.02
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Quality
Overall
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This business location offers a wide range of services, including van, trailer, car, and truck rentals, making it a convenient option for various transportation needs. The address is Building 45050, Russell Branch Pkwy Parkway, Ashburn City, and customers can reach them by phone at +15712236974.The features of this location include on-site parking, NFC mobile payments, debit card payments, credit card payments, wheelchair-accessible parking lot, and wheelchair-accessible entrance. Additionally, this location is a U-Haul Neighborhood Dealer, offering a reliable service.The working hours are Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 6:00 PM, while on Sundays they operate from 10:00 AM to 4:00 PM.Unfortunately, some customers have experienced issues with this location. One customer reported finding drugs in a rental truck after driving it for 30 minutes, while another customer had a poor experience with the customer service, citing that the staff member was rude and unprofessional.Some customers have reported positive experiences, however. One customer praised the location's staff, particularly Abel Solis, for being pleasant and professional. Another customer appreciated the security storage U-Haul service, which was efficient and hassle-free.To improve the overall quality, this location needs to address the concerns of customers about the cleanliness and condition of rental vehicles. Additionally, providing better customer service, being attentive to customers' needs, and maintaining a high level of professionalism among staff members would significantly enhance the experience.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Travel & Recreation
Van rental agency
Trailer rental service
Truck rental agency
Car Rental
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