Leesburg
U-Haul Neighborhood Dealer
10.63
10.63
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
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Quality
Innovativeness
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The overall experience at this location is mediocre. Some customers have reported friendly and helpful staff, while others have encountered unprofessional behavior and rudeness. The quality of service varies greatly, with some customers experiencing smooth and efficient transactions, while others have had issues with cleanliness, equipment availability, and even scamming practices. The pricing appears to be reasonable, but some customers have reported being overcharged or experiencing issues with mileage tracking. The location's innovativeness is limited, with some customers noting that the parking lot and entrance are difficult to navigate. Overall, this location seems to have some serious issues that need to be addressed to improve the customer experience.Some of the issues that customers have reported include:* Rude and unhelpful staff* Unprofessional behavior* Scamming practices* Equipment availability issues* Cleanliness concerns* Difficulty navigating the parking lot and entrance* OverchargingDespite these issues, some customers have reported having a positive experience at this location, with helpful and friendly staff. However, the negative reviews and experiences far outweigh the positive ones, leading to a mediocre overall rating.
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Categories
Travel & Recreation
Van rental agency
Trailer rental service
Truck rental agency
Car Rental
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