Leesburg
U-Haul at Sudley Rd
23.23
23.23
Features
Debit cards
On-site parking
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
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Quality
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Pricing
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The business has a wide range of services, including used cars, car sales, home and daily service, storage service, and more. However, the quality of the services seems to be inconsistent, with some customers reporting poor customer service and others having a pleasant experience. The business accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, making it convenient for customers. However, there have been reports of issues with the reservation system, with some customers being told that they have to cancel their reservations and start over.The parking area is on-site, making it easily accessible for customers. However, there have been complaints about the lack of parking spaces, with some customers having to park their vehicles across a busy highway. The business has a wheelchair-accessible entrance and parking lot, which is a plus.The staff seems to be a mixed bag, with some customers reporting that the employees are friendly and helpful, while others have had negative experiences. There have been complaints about the manager's behavior, with some customers reporting that they were treated rudely and disrespectfully. However, there have also been reports of excellent customer service from some employees, which suggests that the business is working to improve its customer service.The business has a relatively long operating hours, from 7 am to 9 pm on weekdays and 9 am to 5 pm on Sundays, which is convenient for customers. However, some customers have reported issues with the reservation system and the availability of equipment, which can be frustrating.One of the main issues with the business is the lack of consistency in the quality of the services. Some customers have reported poor customer service, while others have had excellent experiences. The business needs to work on improving its customer service and ensuring that all customers receive the same level of quality service.
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Categories
Travel & Recreation
Car Rental
Shopping
Tools Stores
Home & Daily Service
Storage Service
Construction & Development
Building Materials
Automotive & Boat Service
Car Sales
Used Cars
Transportation
Self-storage facility
Moving and storage service
Trailer supply store
Van rental agency
Moving supply store
Trailer rental service
Used truck dealer
Truck rental agency
Packaging supply store
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