Leesburg
TUMI Store - Washington Dulles International Airport
13.02
13.02
Overview
This upscale chain known for luggage & briefcases also sells accessories for business & travel.
Features
Credit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
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Pricing
Quality
Overall
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This location of the upscale chain is conveniently situated in Dulles International Airport Concourse B Gate B51 Street, making it easily accessible for travelers. The store is well-stocked with a wide range of high-quality luggage and briefcases, as well as accessories for business and travel.The staff is generally friendly and helpful, with some team members providing exceptional customer service, such as Afiah, who went above and beyond to ensure a satisfying experience for a customer. On the other hand, there have been instances of staff being rude and unprofessional, which may be a concern for some visitors.The store's hours of operation are convenient, with extended hours on weekdays and Sundays to accommodate travelers. However, there have been some complaints about the store's weight checks, with one customer reporting an unpleasant experience when they were judged by a cashier.The store's wheelchair accessibility is a positive feature, with both parking and entrance being accessible to customers with mobility issues. However, the overall quality of the store's products and services may not be consistent, with some customers reporting issues with their purchases.Pricing at the store appears to be reasonable, with some customers praising the store's competitive prices. However, there is no clear information available on the store's innovativeness, as no additional data is provided. Overall, this location has its strengths and weaknesses, and visitors should be prepared for a mixed experience.
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Categories
Shopping
Stores
Luggage store
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