The upscale chain store offers a wide range of luggage and briefcases from TUMI, along with various accessories for business and travel. The shopping location has a wheelchair-accessible parking lot and accepts NFC mobile payments, debit cards, and credit cards. Customers can also benefit from onsite services and quick visit planning. The store has received great feedback from clients, with many praising the helpful and knowledgeable staff, such as Christi K, Tony, Nezema, Shelby, and Heather, who have gone above and beyond to provide excellent customer service. The store's selection is diverse and of high quality, making it a great choice for those in the market for luggage and travel accessories. One drawback is the lack of a wide variety of products, as mentioned by a few clients. Overall, this store seems to be a great option for those seeking high-quality luggage and accessories, with friendly and helpful staff. However, it would be beneficial for the store to expand its product offerings to cater to a wider range of customers.