Leesburg
Truist
16.81
16.81
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
Drive-through
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Quality
Overall
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This location seems to be a decent option for various financial services, including education and learning, insurance, and loan agencies. However, some clients have reported issues with customer service and response times. The bank's online banking system is reportedly easier to use than it was with its previous brand, BB&T. On the other hand, some long-time customers have been disappointed with the merger and rebranding, citing curtailed services, increased fees, and poor customer service. The location's wheelchair-accessible parking lot and drive-through service options are convenient features. Despite some negative feedback, the staff is described as nice and helpful by some reviewers. One major concern is the lack of phone call returns, which may be a significant issue for some clients. Overall, this location seems to be an average financial services provider with some room for improvement in terms of customer service and communication.
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Categories
Education & Learning
Private Schools
Financial Service
Banks
Personal Loans
Mortgage Loans
Life Insurance
Financial Advisors
ATM
Bank
Mortgage lender
Financial institution
Savings bank
Life insurance agency
Loan agency
Financial consultant
Insurance agency
Investment bank
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