Leesburg
tru Primary & Urgent Care (truHealthNow) - Leesburg
0.82
0.82
Overview
Experience hassle-free healthcare with truHealthNow! Book instant same-day appointments for adult and pediatric primary and urgent care. Stay healthy, easily.
Features
Restroom
Debit cards
Wheelchair accessible restroom
On-site parking
Wheelchair accessible entrance
Wheelchair accessible parking lot
Has online care
Credit cards
NFC mobile payments
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Overall
Quality
Pricing
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truHealthNow in Leesburg offers a range of services, including walk-in clinics, blood testing, and STD testing. The clinic's working hours are from 8am to 7pm on weekdays and 8am to 4pm on Saturdays. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The clinic is wheelchair accessible, with an accessible parking lot, entrance, and restroom.Clients have reported having positive experiences with the staff, who are described as friendly, welcoming, and efficient. Some clients have mentioned being seen quickly and having their concerns addressed thoroughly. The clinic's cleanliness and organization have also been praised.However, there have been some negative comments. One client reported having a bad experience with the billing team, citing issues with incorrect billing and a lack of accountability. Another client reported feeling uncomfortable with the clinic's policy of requiring patients to leave a credit card on file, which they felt was predatory.Despite these issues, many clients have given the clinic high ratings and recommended it to others. They have praised the staff's professionalism, kindness, and willingness to help. Some clients have even mentioned that they feel comfortable and at ease at the clinic, which is a testament to the staff's ability to put patients at ease.One major issue stands out, and it involves billing and customer service. The billing team's incompetence and lack of accountability have led to significant problems for at least two clients, including incorrect billing and a general disregard for patient concerns. This is not the kind of experience that patients should have at a medical clinic, and it's clear that the billing team needs significant improvement.
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Hours
Open Now
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
Hospitals
Medical Centers
Blood Testing
Emergency Care
Other Medics
Medical clinic
Urgent care center
Occupational health service
Walk-in clinic
Emergency care service
STD testing service
Doctor
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