This business has earned a good reputation, with a rating of 4.5 from third-party sources. Most clients have had excellent experiences, praising the helpful and knowledgeable staff, competitive prices, and wide selection of products. Many have become repeat customers, with some even crediting the business with helping them purchase their first firearms.However, a few clients have had negative experiences, citing issues with customer service, including a perceived lack of professionalism and helpfulness from one employee. Additionally, one client experienced a problem with a transfer and was not satisfied with the business's response.Overall, the business seems to be committed to providing good customer service and competitive prices, but there may be some variability in the quality of service depending on the employee. One client also expressed frustration with the business's handling of a transfer issue.The business has also made efforts to engage with customers on social media, hosting live streams and offering helpful advice. This suggests a willingness to innovate and connect with customers.One issue stands out, which is the perceived lack of professionalism and helpfulness from one employee, which resulted in a negative experience for a client. The business could benefit from addressing this issue and ensuring that all employees are providing the same level of service.