Leesburg
ThompsonGas
25.41
25.41
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Wheelchair accessible parking lot
Wheelchair accessible entrance
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Innovativeness
Pricing
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Overall, ThompsonGas is a solid choice for customers in need of propane and gas services. While their quality of service has been inconsistent, with some customers experiencing issues with delivery and customer service, others have had positive experiences with friendly and professional staff. Pricing is a strength for ThompsonGas, with many customers reporting competitive rates and easy payment options.One issue that has been highlighted by several customers is the inconsistent delivery schedule and lack of communication. Some customers have reported waiting for weeks for a delivery, only to be told that there was an emergency or that they were not in the queue. This lack of transparency and clear communication has led to frustration and disappointment for some customers.On the other hand, many customers have praised ThompsonGas for their friendly and professional staff. From delivery drivers to customer service representatives, many customers have reported being treated with respect and courtesy. Additionally, ThompsonGas has been praised for their innovative approaches to customer service, such as their online portal and mobile app that allow customers to schedule deliveries and view their account balances.In terms of accessibility, ThompsonGas has made efforts to accommodate customers with disabilities, with wheelchair-accessible parking and entrance. However, some customers have noted that the online portal and mobile app could be improved for customers with disabilities.Overall, while ThompsonGas has its strengths and weaknesses, it is clear that they have made efforts to improve their services and customer experience. With a focus on clear communication, innovative solutions, and friendly staff, ThompsonGas has the potential to become a top choice for customers in need of propane and gas services.
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Automotive & Boat Service
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Construction & Development
Heating equipment supplier
Gas company
Gas logs supplier
Home & Decor Stores
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Propane supplier
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