Leesburg
Thomas Feely, MD, Loudoun Internal Medicine Associates, Loudoun Medical Group
5.50
5.50
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Free parking lot
Onsite services
Appointments recommended
Appointment required
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Overall
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This location appears to be a well-established medical center with a team of professionals. However, some issues have been raised by patients in the past. On the positive side, Dr. Feely and his staff have been praised for their exceptional care and kindness. Many patients have appreciated the doctor's ability to listen and explain things clearly, which is a rare trait in a healthcare professional. Dr. Feely's dedication to keeping up with the latest medical advancements is also worth noting, as it shows his commitment to providing the best possible care for his patients.On the negative side, some patients have experienced difficulties when trying to schedule appointments. In one case, a patient was unable to get an appointment for several days and was treated rudely by the receptionist. The manager was also unhelpful and defensive. This kind of behavior is unacceptable in a medical setting, where patients should feel welcome and supported.Another issue that has been raised is the lack of flexibility when it comes to handling missed appointments. In one case, a patient was unable to make it to an appointment due to a last-minute cancellation, but the staff refused to work with them to reschedule. This kind of inflexibility can be frustrating for patients and may lead them to seek care elsewhere.Despite these issues, the location has a 4-star rating from third-party reviewers, which suggests that the majority of patients have had positive experiences. However, it's clear that there are some problems that need to be addressed in order to provide the best possible care for patients.The location's amenities, such as free parking and wheelchair accessibility, are definite pluses. The use of NFC mobile payments, debit cards, and credit cards for payment is also convenient. The ability to schedule appointments and receive services on-site is also a plus.Overall, this location has both strengths and weaknesses. While it has a team of professionals who are dedicated to providing quality care, it also has some issues that need to be addressed in order to provide the best possible experience for patients. With some improvements in customer service and flexibility, this location could become a top-rated medical center in the area.
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Hours
Closed
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Categories
Medical Service
Other Medics
Medical group
Internist
Medical Centers
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