The store is wheelchair accessible and has onsite services available. The staff is friendly and helpful, with some employees going above and beyond to provide excellent customer service. However, there have been some instances of unprofessional behavior, such as rudeness and lack of interest in helping customers. Some customers have also experienced issues with notarization services, including being told to come back another day or being charged extra fees. Additionally, some customers have reported feeling overwhelmed by the staff's attempts to upsell them on additional services. The store's policy on notarization services is not always clearly communicated, which can lead to confusion and frustration for customers. Despite these issues, the store has received many positive reviews, and some customers have reported having a great experience with the staff. The store is a popular destination for shipping, packaging, printing, and office supply needs, and it offers a wide range of services, including mailbox rental and freight forwarding. However, it seems that the store's customer service is not always up to par, and some customers may feel that they are being taken advantage of. One issue that stands out is the lack of consistency in the staff's behavior and the unclear communication of policies, which can lead to frustration and disappointment for customers.