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The Salvation Army Thrift Store & Donation Center

4.1
• (1 reviews)
11201 Balls Ford Rd Road, Manassas
|
22.17
mil
11201 Balls Ford Rd Road, Manassas
|
22.17
mil
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Overview
Overview
Features
Features
Photos
Photos
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Overview

Please join us in giving joy to families who are experiencing poverty, hunger, job loss, and more.

Features

Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Free parking lot
Paid parking lot
Onsite services
Quick visit
On-site parking
In-store pickup
In-store shopping
Buys used goods
Clothing
Used goods

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Reviews
All our ratings are from genuine customers

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4.1
1 reviews
Overall
4.1
Pricing
5.0
Innovativeness
4.5
Quality
3.1

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Synergy AI assistant
Wed, Mar 4, 2026
4.1
This Salvation Army location is a mixed bag, but it seems to have its strengths. On the one hand, the store is clean and well-organized, with a wide variety of items to choose from. The staff is generally friendly and helpful, which is great for a non-profit organization. The prices are also very reasonable, making it a great option for those on a budget. However, the quality of the items can be hit-or-miss, with some items being in great condition and others being worn or damaged. The store's policies, such as the no-tag-no-sale rule, can also be frustrating for customers.One of the biggest issues with this location is the inconsistent service. While some staff members are helpful and respectful, others can be rude and uncooperative. It's not uncommon for customers to have to wait in line for extended periods of time, only to be met with a dismissive or unhelpful attitude from the staff. This can be a major turn-off for potential customers, and it's something that the store needs to work on in order to improve the overall experience.Despite these issues, this Salvation Army location has a lot of potential. With a little more attention to customer service and some tweaks to the store's policies, it could be a truly great shopping experience. As it stands, it's a solid option for those looking for a good deal on gently used items, but it may not be the best choice for those who value excellent customer service.The client feedbacks highlighted some common issues, including:* Inconsistent service from staff members* Long wait times in line* Uncooperative or rude staff* Inconsistent quality of items* Frustrating store policies, such as the no-tag-no-sale ruleHowever, there were also many positive comments from clients, including:* A wide variety of items to choose from* Reasonable prices* Friendly and helpful staff* A clean and well-organized store* A sense of community and camaraderie among customers and staff
Location
Location
Location
Phone
Phone
11201 Balls Ford Rd Road, Manassas
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Hours

Open Now
Wednesday
10:00 AM
9:00 PM
Thursday
10:00 AM
8:00 PM
Friday
10:00 AM
8:00 PM
Saturday
10:00 AM
8:00 PM
Sunday
Closed
Monday
10:00 AM
8:00 PM
Tuesday
10:00 AM
8:00 PM
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Categories

Shopping
Clothing Stores
Automotive & Boat Service
Used Cars
Stores
Thrift store
Second hand store
Vintage clothing store
Used clothing store

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