Leesburg
The Quilter's Studio
24.48
24.48
Overview
The Quilters Studio is a friendly neighborhood fabric store located in Fairfax, Virginia, in Fair City Mall. Offering quality sewing and quilting fabric, notions, kits, patterns and books. Exclusive Janome and Elna machine dealer. We also offer Quilting
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Small business
Quick visit
Checks
Gender-neutral restroom
Identifies as women-owned
Identifies as women-owned
Curbside pickup
In-store pickup
In-store shopping
Repair services
Photos & videos
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Quality
Overall
Pricing
Innovativeness
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This shopping destination has earned a solid reputation among customers. With a 4.2-star overall rating, it's clear that this store delivers a quality experience. The quality of their products and services is also commendable, with an average rating of 4.3 stars. However, the pricing strategy seems to be a bit of a mixed bag, with some customers feeling that it's a bit on the higher side.One of the standout features of this store is its commitment to innovation. With a 4.5-star rating in this category, it's clear that the store is constantly looking for new and exciting ways to engage with its customers and offer them unique products and services.That being said, there are some areas where the store could improve. Some customers have reported having issues with the staff's attitude, with a few instances of rudeness and abruptness. Additionally, the store's policy on gift cards has been a point of contention for some customers, with some feeling that the store's handling of gift card balances has been unfair.Despite these issues, the store's commitment to customer satisfaction is evident. The staff is knowledgeable and helpful, and the store offers a wide range of classes and workshops to help customers develop their skills.In terms of accessibility, the store has made a concerted effort to cater to customers with disabilities. The store's website is wheelchair accessible, and the physical store has wheelchair-accessible entrances, parking, and restrooms.Overall, this shopping destination is a great resource for customers who are looking for a high-quality selection of products and a knowledgeable staff. While there are some areas where the store could improve, its commitment to customer satisfaction and innovation makes it a great choice for customers in the area.It's worth noting that the store's management has made an effort to address customer concerns and improve the overall experience. However, some customers may still have issues with the store's policies and procedures.A customer mentioned that they were scolded by the staff for taking pictures in the store, which has led to some customers feeling uncomfortable about taking photos or videos of the store or its products.Some customers have also reported issues with the store's repair services, with some feeling that the staff is not knowledgeable about the products they are working on.Despite these issues, the store's commitment to customer satisfaction is evident. The staff is knowledgeable and helpful, and the store offers a wide range of classes and workshops to help customers develop their skills.In terms of diversity and inclusion, the store has made a concerted effort to cater to customers from all backgrounds. The store is LGBTQ+ friendly, and the staff is knowledgeable and welcoming to customers from all walks of life.Overall, this shopping destination is a great resource for customers who are looking for a high-quality selection of products and a knowledgeable staff. While there are some areas where the store could improve, its commitment to customer satisfaction and innovation makes it a great choice for customers in the area.
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Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Shopping
Stores
Fabric store
Contact business
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