The business has a good overall rating, with a balance of positive and negative aspects. The quality of the business is above average, with some concerns about the staff's behavior and the management of maintenance issues. The pricing seems reasonable, but some residents have felt taken advantage of by unexpected fees. The innovativeness of the business is decent, with some amenities like a swimming pool and fitness center, but there are also some issues with pests and maintenance. One major issue that stands out is the rodent infestation problem, which has been reported by multiple residents and is a significant concern for their health and well-being. Additionally, some residents have experienced difficulties with the management team, including being charged extra fees without clear explanation and being treated rudely by staff. However, the business also has some positive reviews from residents who have had a good experience, praising the friendly staff and amenities. Overall, it seems that the business has some potential, but needs to work on addressing the issues with pests and staff behavior in order to provide a better experience for its residents.