Leesburg
The Home Depot
10.48
10.48
Overview
Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Paid parking lot
Onsite services
Quick visit
Checks
Curbside pickup
In-store pickup
In-store shopping
Assembly service
Same-day delivery
Batteries
Light bulbs
Repair services
Used goods
Installation service
Photos & videos
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Innovativeness
Quality
Pricing
Overall
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This Home Depot location in Sterling City seems to be a decent place to shop for various home improvement needs. The store's overall quality is average, with some customers expressing satisfaction with the products and services they received. However, others have had negative experiences, including issues with customer service, product quality, and price matching.One of the major concerns is the inconsistent quality of products. Some customers have reported receiving defective or damaged items, while others have been satisfied with their purchases. The store's pricing is generally fair, but some customers have felt that prices were too high for certain items.Despite the mixed reviews, some customers have praised the store's staff, particularly Ron, who was described as phenomenal and extremely helpful. Janae' was also commended for her excellent customer service and ability to handle a chaotic situation with ease.However, there are also some major concerns that need to be addressed. Some customers have reported poor customer service, including being ignored by staff or receiving unhelpful responses. One customer even described the experience as "garbage" and said they would never shop at this location again.It's also worth noting that the store's delivery and installation services have been criticized. One customer reported waiting 20 minutes for someone to answer the phone, and another customer had to deal with a delayed delivery and incorrect order.Overall, this Home Depot location seems to be a mixed bag. While some customers have had positive experiences, others have been frustrated with the quality of products, customer service, and price matching. With some improvements in these areas, this store could be a valuable resource for customers in the area.The store's main issue seems to be inconsistent quality, both in products and customer service. The customer service can be unhelpful and unresponsive at times, which can lead to frustration and negative experiences. The pricing is generally fair, but some customers feel that it's too high for certain items. The innovativeness of the store is average, with some customers appreciating the helpful staff and others being disappointed with the lack of options.It's worth mentioning that the store's working hours are quite long, with the store being open from 6 am to 10 pm on weekdays and 8 am to 8 pm on weekends. This could be beneficial for customers who need to shop during off-peak hours or on weekends.
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Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Art & Culture
Shopping
Electronics Stores
Furniture Stores
Home & Decor Stores
Tools Stores
Home & Daily Service
Appliance Repair
Construction & Development
Building Materials
Window Replacement
Art Stores
Lighting store
Tool store
Home improvement store
Appliance store
Paint store
Bathroom supply store
Cabinet store
Rug store
Hardware store
Window treatment store
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