Leesburg
The Eye Center, Sterling Clinic, Loudoun Medical Group
10.21
10.21
Overview
For more than two decades Loudoun Medical Group has brought together multi-specialty physicians to keep our community healthy. By supporting providers with technology and centralized office services our doctors can focus on what really matters: You.
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
NFC mobile payments
Photos & videos
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Quality
Overall
Pricing
Innovativeness
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Loudoun Medical Group is a well-established medical facility that has been serving the community for over two decades. Their mission is to bring together multi-specialty physicians to keep the community healthy, and it shows in their approach to healthcare. The facility is easily accessible by car, with wheelchair-accessible parking, entrance, and restroom. The working hours are standard, with the clinic open from 8 am to 5 pm, Monday through Friday.The staff at Loudoun Medical Group are friendly and knowledgeable, as reflected in the feedback from clients. Many have praised the staff's professionalism and kindness, which makes patients feel comfortable and at ease. The doctors, including Dr. Mansour, Dr. Reisner, and Dr. Boutros, are highly skilled and knowledgeable, with Dr. Boutros being particularly recommended for his expertise.However, there seems to be a recurring issue with the reception staff treating some patients rudely, which can be off-putting and unprofessional. This is highlighted in one of the negative reviews, where the receptionist was snarly and dismissive of the patient's query. This suggests that the clinic could benefit from some additional training or coaching on customer service.Despite this issue, the overall experience at Loudoun Medical Group is generally positive, with clients praising the clinic's efficiency, helpfulness, and kindness. The Eye Center, a part of Loudoun Medical Group, has a long history of excellent service, with one client praising their experience over 25 years. The facility accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, making it convenient for patients to pay their bills.The clinic's innovativeness is also notable, with a feature-rich app that allows patients to schedule appointments, check their medical history, and communicate with the staff. This suggests that the clinic is committed to staying ahead of the curve in terms of technology and patient experience.Overall, Loudoun Medical Group is a solid choice for anyone looking for a reliable and efficient medical facility in the area. While there may be some room for improvement in terms of customer service, the clinic's excellent quality of care, pricing, and innovativeness make it a worthwhile option.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Medical Service
Medical Centers
Ophthalmology
Optometry
Surgery
Surgical center
Optician
Medical group
Ophthalmology clinic
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