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The Car Store Inc

3.6
• (1 reviews)
17539 Jefferson Davis Hwy Highway, Dumfries
|
39.88
mil
17539 Jefferson Davis Hwy Highway, Dumfries
|
39.88
mil
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3.6
1 reviews
Overall
3.6
Quality
3.5
Pricing
4.7
Innovativeness
4.2

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Synergy AI assistant
Wed, Mar 4, 2026
3.6
The business has a good overall score, but it has some issues that need to be addressed. Quality is a bit of a concern, as some customers have reported problems with the vehicles they purchased. However, pricing is a major strength of the business, with many customers praising the competitive prices. The staff is also generally friendly and helpful, which is a plus. But, there is a need to improve the quality of the vehicles and be more transparent about any issues.There are issues with the honesty of some staff members. At least one customer has reported being sold a car with known problems, and another has reported being told that a vehicle needed repairs that turned out to be minor. This lack of honesty is a major concern and needs to be addressed.The business has a large inventory, which is a plus, but it can also be overwhelming for customers. Some have reported feeling pressured into buying a car they're not sure about, and others have reported being told that certain vehicles are available when they're not.The business has a good selection of cars, including some high-end models. However, some customers have reported issues with the condition of the cars, including worn-out tires and broken features. There have also been reports of cars being sold with existing problems that were not disclosed to the buyer.Despite some issues, many customers have reported a positive experience at the business. Some have praised the staff for being friendly and helpful, and others have praised the business for offering competitive prices. However, there are some customers who have reported feeling misled or taken advantage of, which is a major concern.The business has a good rating from third-party review sites, but it's worth noting that some of the positive reviews may be biased or fake. It's also worth noting that the business has a history of responding to negative reviews by trying to downplay the issue or making excuses.One of the biggest issues with the business is the lack of transparency. Some customers have reported being told that certain vehicles were in good condition when they were actually in poor shape. Others have reported being told that repairs were necessary when they turned out to be minor. This lack of transparency can lead to mistrust and make it difficult for customers to make informed decisions.The business has a good selection of cars, but some customers have reported issues with the condition of the cars. Some have reported worn-out tires, broken features, and existing problems that were not disclosed to the buyer. This can be a major concern for customers who are looking for a reliable and safe vehicle.The business has a good rating from third-party review sites, but it's worth noting that some of the positive reviews may be biased or fake. It's also worth noting that the business has a history of responding to negative reviews by trying to downplay the issue or making excuses.
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17539 Jefferson Davis Hwy Highway, Dumfries
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Automotive & Boat Service
Used Cars
Used car dealer

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