Leesburg
The Big Screen Store
22.25
22.25
Overview
Retailer with TVs, home theater systems, audio equipment & furniture such as couches & chairs.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Quick visit
Checks
In-store pickup
In-store shopping
Assembly service
Repair services
Installation service
Photos & videos
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Quality
Overall
Pricing
Innovativeness
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The Fairfax location of The Big Screen Store is a well-established retailer offering a wide range of home audio equipment, TVs, home theater systems, and furniture. With a rating of 4.9 on third-party reviews, it's evident that the store provides excellent customer service, has a good reputation for installation and repair services, and maintains a comprehensive inventory. Sales staff, such as Mark, are praised for their knowledge and helpfulness in making informed purchasing decisions. The store's prices are competitive, and many customers have reported finding better deals than at big-box stores or online retailers like Amazon.One issue with the store's installation services has been reported by a customer, who received subpar service and was not satisfied with the installation quality. Although the store offered a refund for the installation fee, they failed to address the underlying issues with their installation practices. However, this incident seems to be an isolated case, and the store's reputation for excellent customer service and installation quality is otherwise intact.Overall, the Fairfax location of The Big Screen Store appears to be a trustworthy and reliable destination for home audio equipment and TV purchases, offering good quality, competitive pricing, and top-notch customer service. The store's wheelchair accessibility features, such as wheelchair-accessible parking lot and entrance, are also worth noting. Customers can expect to find a wide selection of TVs, home theater systems, and furniture at the store, with knowledgeable sales staff available to help with purchasing decisions. The store's installation and repair services are also highly regarded, with customers praising the professionalism and expertise of the installers. However, it's worth noting that some customers have reported issues with scheduling and communication with the store's installation team, which may be a point of improvement for the store.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Shopping
Home audio store
Home theater store
Furniture Stores
Furniture store
Electronics Stores
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