Leesburg
Tesla Service Sterling
11.14
11.14
Overview
Tesla is accelerating the world's transition to sustainable energy with electric cars, solar and integrated renewable energy solutions for homes and businesses.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
Appointment required
Mechanic
Photos & videos
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Pricing
Innovativeness
Overall
Quality
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The Tesla service center in Sterling City has received a mixed bag of reviews from customers. Some have had positive experiences, citing friendly and helpful staff, including Graeme, Henry, and Aisha, who went above and beyond to ensure their satisfaction. They also praised the service center's willingness to accommodate their needs and provide prompt communication.However, many customers have expressed disappointment and frustration with the service they received. Some reported issues with communication, including being told one thing and then having it change, and being left with inaccurate or incomplete information. Others complained about the lack of transparency and honesty, including being misled about the costs and services provided.Some customers also mentioned problems with the quality of work, including issues with tire replacements, alignments, and windshield repairs. A few customers reported having to wait an excessive amount of time for their services to be completed, and some even had to deal with false promises and canceled appointments.One of the major issues that customers have raised is the pricing. Many felt that the service center was overpriced and that the costs were not justified by the quality of work. A few customers even reported being charged for unnecessary services or being surprised by additional costs.On the other hand, some customers praised the service center's innovativeness and willingness to adapt to their needs. They appreciated the use of technology and the ability to schedule appointments and receive updates through the Tesla app.Despite the mixed reviews, it's clear that the Tesla service center in Sterling City has room for improvement. The staff's customer service skills, communication, and attention to detail need to be improved to meet the expectations of Tesla customers. The pricing and quality of work also need to be reevaluated to ensure that customers receive value for their money.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Automotive & Boat Service
Motorcycle Service
Auto repair shop
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