Leesburg
TD Bank
28.17
28.17
Overview
Learn more about how to buy your first home with TD Bank. Know what to expect and what steps you'll need to take to get your first mortgage.
Features
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
Drive-through
Cash advance
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Pricing
Innovativeness
Quality
Overall
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This TD Bank location seems to have mixed reviews from customers. The overall experience is mediocre, with an average rating of 2.8 out of 5. The quality of service is also a concern, with some customers reporting rude and unprofessional staff. However, the pricing seems to be reasonable, with an average rating of 4.2 out of 5. The innovativeness of the bank is also a mixed bag, with some customers appreciating the modern amenities and technology, while others report outdated policies and procedures.The reviews highlight several issues, including long wait times, malfunctioning ATMs, and unhelpful staff. Some customers have reported feeling disrespected and unheard by staff, which can be a major turn-off for banking services. On the other hand, some customers have praised the bank for its LGBTQ+ friendly atmosphere and welcoming staff.One major concern is the lack of accountability and communication from staff. Some customers have reported being told to wait or go home and try again, without any clear explanation or resolution to their issues. This can be frustrating and demotivating for customers, especially when they are trying to resolve a complex financial issue.The bank's policy of denying cashing checks due to a customer's partner not being present has also been called out as outdated and discriminatory. This has led some customers to question the bank's commitment to inclusivity and equality.Overall, this TD Bank location has a lot of room for improvement, particularly when it comes to staff training and customer service. While the bank has some redeeming qualities, such as its modern amenities and reasonable pricing, the poor quality of service and lack of accountability are major concerns that need to be addressed.
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Hours
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Categories
Financial Service
ATM
Banks
Bank
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