Tart Lumber Company, a long-standing merchant, provides a wide range of services, including lumber, hardware, and building supplies, along with a design showroom. The company has a reputation for excellent customer service, with many clients praising the helpful and knowledgeable staff. The store has a small-town feel, with owners Libby and Craig Fritsche being highly involved and responsive to customer needs.However, the company's quality control can be inconsistent, with some clients receiving low-quality materials. This issue was highlighted in a negative review where a client received warped and twisted lumber, which was attributed to the supplier rather than the company itself. Despite this, the company responded promptly and professionally, offering to replace the defective materials.The pricing at Tart Lumber is generally competitive, with many clients appreciating the fair prices. The company also offers a range of services, including custom millwork, door replacement, and cabinet installation. This level of service is a major plus, with clients appreciating the convenience and expertise provided.One notable issue with the company is the lack of transparency in their business practices. In one instance, a client reported not receiving a response to their quote request, despite following up multiple times. However, the company's owners responded promptly and apologized for the issue, offering to work with the client to resolve the problem.Overall, Tart Lumber Company is a solid choice for clients looking for a wide range of building supplies and services. While the company may have some inconsistencies in quality control and business practices, the owners' commitment to customer service and satisfaction is evident throughout.