Leesburg
T-Mobile Experience Store
22.35
22.35
Overview
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Features
Debit cards
Quick visit
In-store pickup
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
Wi-Fi
NFC mobile payments
Photos & videos
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Innovativeness
Overall
Pricing
Quality
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This store offers a wide range of services, from cell phones to internet devices and accessories. The staff seems to be knowledgeable and patient, as evidenced by the many positive reviews. However, there are also several complaints about long wait times and unhelpful staff. Some reviewers mentioned that they were not satisfied with the phone plan they were offered, while others had issues with their phones not working properly. One reviewer even had to go back to the store multiple times due to miscommunication. The store's pricing seems to be competitive, but the quality of the services varies greatly depending on the individual staff member. Overall, this store has a lot of potential, but it needs to work on its customer service and communication skills. The parking lot and entrance are wheelchair accessible, which is a positive aspect of the store's physical layout. The store offers various amenities, including Wi-Fi, NFC mobile payments, and debit/credit card payments. The staff is available for onsite services and in-store pickup. Some reviewers praised specific staff members, such as Dennys, Darius, and Frank, for their exceptional service and professionalism. However, there are also several negative reviews that mention the store being understaffed and poorly managed. One reviewer mentioned that the store's ventilation was poor, causing them to step out until their turn came up. Overall, this store seems to be hit-or-miss, and it's essential to have high expectations and be patient when visiting.
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Hours
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Categories
Shopping
Electronics Stores
Home & Daily Service
Internet Service
Automotive & Boat Service
Car Parts
Community & Government
Community Service
Utility Companies
Cell phone store
Cell phone accessory store
Telecommunications service provider
Internet service provider
Mobile network operator
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