Leesburg
T-Mobile Authorized Retailer
0.78
0.78
Overview
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
In-store shopping
Photos & videos
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Quality
Overall
Innovativeness
Pricing
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This location provides a range of services, including community service, utility companies, automotive services, and cell phone stores. The description highlights that it is a wireless provider offering cell phones, data plans, Internet devices, and accessories. The features mentioned include NFC mobile payments, wheelchair accessibility, and a range of service options. The co-brands listed are T-Mobile Authorized Retailer.While the third-party ratings indicate a 3.7-star rating, the client feedback shows a mix of positive and negative experiences. Some reviewers mention excellent customer service, knowledgeable staff, and efficient assistance. However, others express dissatisfaction with lazy workers, poor attitude, and a lack of effort to optimize or improve the customer experience.The feedback highlights that some customers had issues with staff not being willing to help, being disinterested, or having a negative attitude. However, many reviewers praise the staff for being friendly, knowledgeable, and helpful. A few instances of negative experiences involved issues with phone activation, sales representatives being unhelpful, or staff being more interested in chatting with each other than assisting customers.It's worth noting that some reviewers had multiple positive experiences at this location, praising the staff for being friendly, knowledgeable, and helpful. A few reviewers mentioned that they appreciated the staff's patience, willingness to assist, and ability to resolve issues. However, one reviewer experienced poor service from a Latino staff member, which may be worth addressing.The review highlights the importance of customer service and the need for staff to be willing to assist customers. Some reviewers mentioned that the staff's attitude and behavior had a significant impact on their experience. Overall, this location seems to have a mixed experience, with some customers having positive experiences and others having negative ones.
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Hours
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Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Shopping
Electronics Stores
Home & Daily Service
Internet Service
Automotive & Boat Service
Car Parts
Community & Government
Community Service
Utility Companies
Cell phone store
Cell phone accessory store
Telecommunications service provider
Internet service provider
Mobile network operator
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