Leesburg
T-Mobile
20.72
20.72
Overview
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Features
Wheelchair accessible entrance
LGBTQ+ friendly
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Overall
Quality
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The location offers a variety of services including cell phones, data plans, Internet devices, and accessories. The store has a wheelchair-accessible entrance and is LGBTQ+ friendly. The staff is known for being helpful and patient, with many customers praising the customer service experience. One notable employee, Mathew, has received high praise for his excellent customer service skills. However, there have been some issues with inconsistent service, with some customers experiencing long wait times and poor communication. Some customers have also reported feeling unwelcome or uncomfortable in the store. The store seems to have a good selection of gadgets and devices, but some customers have reported issues with the Sprint service, including poor reception and difficulty with customer service online. Overall, the store appears to have some strengths, including its helpful staff and good selection of devices, but also some weaknesses, including inconsistent service and issues with Sprint's customer service. One key area for improvement is to ensure that all customers receive consistent and high-quality service.
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Cell phone store
Electronics store
Telecommunications service provider
Electronic parts supplier
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