This upscale chain store offers a wide range of crystal jewelry, watches, Christmas ornaments, and home accents. The store has a great selection of items, but some customers have reported issues with the quality of their products. A necklace that was purchased here had many of its crystals fall out after just eight months, and a bracelet that was bought online fell off by itself after being worn for only a month. However, some customers have reported receiving excellent customer service, with staff being knowledgeable and helpful.The store's pricing is generally considered to be fair, with some customers finding good deals and discounts. However, others have reported being treated rudely by staff, with some being made to feel unwelcome or disrespected. It's worth noting that the store has a policy of not allowing mask-less individuals to enter, even if they have been vaccinated.The store is generally clean and well-organized, with a friendly and welcoming atmosphere. However, some customers have reported issues with the store's management, including being treated poorly by staff and having their questions ignored. Overall, the store has a mixed reputation, with some customers loving it and others hating it.It's worth noting that some customers have reported issues with the store's policy of not allowing customers to leave the store while waiting for a staff member to assist them, which can be frustrating and unpleasant.