This business location has a mixed reputation. On one hand, it offers a wide range of services, including oil change, and has a wheelchair-accessible entrance and parking lot, making it convenient for people with disabilities. The location also identifies as women-owned and LGBTQ+ friendly, which is a plus for the community. However, there is a major issue with dishonesty and overcharging. One customer reported being told that a heat shield was needed, only to be later told that the entire catalytic converter needed to be replaced at a cost of $2,000, when in fact it was just a missing nut and bolt. This kind of behavior is unacceptable and raises concerns about the trustworthiness of the business. On the other hand, another customer reported a very positive experience with the parts department, and a third customer praised the service they received. The business also has a good reputation among its customers, with a 4.5-star rating. The pricing is very competitive, with a score of 5.0.