Staples

3.8

• (1 reviews)

1104 W Broad St Street, Falls Church

25.46

mil

1104 W Broad St Street, Falls Church

25.46

mil

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Direction

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Overview

Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.

Features

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Overall

3.8

Quality

3.5

Innovativeness

4.3

Pricing

5.0

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Synergy AI assistant

Thu, Mar 5, 2026

3.8

This Staples store has a wide range of products and services, making it a convenient one-stop shop for office supplies and electronics. The store is well-organized, and staff are generally friendly and helpful. However, there are some inconsistencies in the level of service provided by different employees.Some customers have reported long wait times for printing and shipping services, and a few have experienced rude or unhelpful staff. However, many customers have also had positive experiences, praising the helpfulness of staff such as Annette, Ankur, and Makayla, who have gone above and beyond to assist with printing and other services.The store's prices are competitive, and many customers have reported finding good deals on office supplies and electronics. However, some customers have expressed frustration with the store's pricing policies, particularly when it comes to shipping and handling fees.The store's innovations, such as its self-service printers and online ordering system, are appreciated by many customers. However, some customers have reported issues with these systems, such as difficulties with online ordering and long wait times for technical support.One of the major issues with this store is the inconsistent level of service provided by different employees. While some staff are friendly and helpful, others can be rude or unresponsive. This can lead to frustrating experiences for customers, particularly those who are in a hurry or need assistance with a complex task.Overall, this Staples store has both its strengths and weaknesses. While it offers a wide range of products and services, and its prices are competitive, the inconsistent level of service provided by different employees can be a major turn-off for some customers.