Leesburg
Staples
29.58
29.58
Overview
Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.
Features
Wheelchair accessible parking lot
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Quality
Pricing
Innovativeness
Overall
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The review of this Staples location reveals mixed results, indicating room for improvement. The overall rating is 3.5 out of 5, which suggests that customers have had both positive and negative experiences here.The quality of service has been inconsistent, with some customers receiving excellent assistance from staff like Amira and Essence, while others have had poor experiences with unhelpful or rude employees. On average, the quality of service is 3.3 out of 5.Pricing seems to be one of the strengths of this location, with customers generally satisfied with the affordability of products and services. The pricing rating is 4.2 out of 5.In terms of innovativeness, the location has some areas for improvement. While some customers have praised the helpfulness of staff in using new technologies, others have had difficulty with self-service printing and copying machines. On average, the innovativeness rating is 4.1 out of 5.Some customers have reported long wait times, poor communication, and unhelpful staff, particularly in the print center and copy center. There have been issues with order processing, shipping, and customer service. However, some employees have received praise for their exceptional customer service, going above and beyond to assist customers.To improve, the location could focus on providing more consistent quality service, improving communication and staff training, and addressing the issues with self-service machines. Overall, while there are some positive aspects to this Staples location, there is room for growth and improvement.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Entertainment & Events
Photographers
Shopping
Electronics Stores
Furniture Stores
Computer Stores
Home & Daily Service
Appliance Repair
Printing
Shipping Service
Community & Government
Recycling Centers
Stores
Print shop
Shipping and mailing service
Computer store
Electronics store
Office furniture store
Passport photo processor
Recycling drop-off location
Computer repair service
School supply store
Office supply store
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