The hotel is a contemporary all-suite hotel with an indoor pool and a gym, offering free breakfast and an airport shuttle. The staff is friendly and helpful, with some employees standing out for their exceptional service, such as Salman, Alman, and David. Many guests praise the cleanliness of the rooms, amenities, and location. The hotel is conveniently located near One Loudoun shopping center and offers a quiet atmosphere. However, some issues have been reported, including poor customer service, thin walls, and issues with Wi-Fi and daily cleaning services. There is no restaurant on site, and parking can be an additional cost. The hotel's sustainable practices and amenities, such as free Wi-Fi and parking, are appreciated by some guests. Overall, the hotel provides a comfortable stay for guests, but may require some improvements in terms of customer service and amenities.