Leesburg
Shelter House Inc.'s
23.23
23.23
Overview
Our tours incorporate hikes, bike rides and stays in medieval villages rich in history, traditions & architecture. We arrange meetings and mini-tours with local experts in the local fauna and flora, architectural restorations of centuries-old buildings and history of wars.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
Overall
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This business location offers a mix of services, including civic organization, non-profit, education, and community services. The description of the location highlights its tour offerings, which include hikes, bike rides, and stays in medieval villages. However, this review is based on negative experiences of clients.Multiple clients have reported feeling disrespected, unhappy, and even physically assaulted by the staff. One client mentioned not getting proper care or help as a pregnant mother, and another reported being shamed and lied to by staff. Several clients have also mentioned issues with the management, including a director who drove with expired dealer tags and parked in a handicapped space without a sticker.Some clients have reported positive experiences, including feeling grateful for the assistance they received and making connections in the community. However, these positive experiences are overshadowed by the numerous complaints.The lack of funding and resources is also a concern, with clients being asked to sell their SNAP benefits, which is a federal crime. Additionally, the pest control is described as minimal, and clients are forced to pay out of pocket for pest control if they want to avoid having critters in their living space.It's worth noting that the business has a rating of 3.6 from third-party ratings, which suggests that there may be some improvement to be made.A potential issue with this business location is the lack of trust and respect among clients. Many clients have reported feeling disrespected, lied to, and even physically assaulted by the staff. This lack of trust can make it difficult for clients to receive the assistance they need and can lead to a negative overall experience.Based on the information provided, it seems that this business location needs to work on building trust and respect among its clients and staff. This could involve implementing new policies and procedures to prevent incidents like the ones reported by clients, as well as providing better resources and support for clients in need.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Education & Learning
Psychologist
Community & Government
Community Service
Civic Organizations
Domestic abuse treatment center
Homeless shelter
Non-profit organization
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