Leesburg
SEPHORA inside JCPenney
9.52
9.52
Overview
Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.
Features
Wheelchair accessible entrance
Debit cards
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Overall
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The visit to this Sephora store in Dulles Town Center was disappointing. The quality of products and services was a major letdown. The store seemed to be poorly maintained, with trash overflowing in some areas and broken product displays. Employees were often unhelpful, rude, or seemed completely disinterested in assisting customers. Many customers reported long wait times, unavailability of products, and a lack of knowledge from employees. While some employees, like Jackie, were helpful, they were few and far between. The store's cleanliness and organization were also major concerns. Despite its convenient location, the store's poor service and product availability make it a difficult place to shop. The overall experience was subpar, and several customers have expressed frustration with the store's management. The one notable issue is the lack of sufficient staff to handle the number of customers, leading to long wait times and poor customer service.
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Categories
Shopping
Stores
Perfume store
Beauty supply store
Cosmetics Stores
Cosmetics store
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