Leesburg
SEPHORA
7.34
7.34
Overview
Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Delivery
Onsite services
Quick visit
Curbside pickup
In-store pickup
In-store shopping
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Overall
Quality
Pricing
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This Sephora store in Ashburn City is a retail chain with a wide selection of upmarket makeup, perfumes, beauty, and skincare products. It is located on Exchange St Street in Building 20346, offering various services such as onsite services, in-store shopping, in-store pickup, delivery, and curbside pickup. The store is wheelchair accessible and has an NFC mobile payments option.However, some customers have reported mixed experiences with the staff. While some employees, such as Tati and Yasmin, have been praised for their helpful and welcoming nature, others have been criticized for being rude and dismissive. One customer reported being profiled and discriminated against by an employee, which left a negative impression. Some staff members have also been accused of being unhelpful, unprofessional, and displaying a lack of customer service skills.On the other hand, customers have also reported positive experiences with certain staff members, such as Muna, who was praised for being patient, knowledgeable, and kind. The store has also been praised for its wide selection of products and its welcoming environment.Despite some issues, the store has a rating of 3.7 from third-party ratings. Some customers have expressed frustration with the store's management and staff, which has led to a few negative reviews. Overall, the store appears to be a good option for customers looking for a wide selection of upmarket beauty products and a welcoming environment, but it may benefit from some staff training and management improvements.
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Hours
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Categories
Shopping
Stores
Perfume store
Beauty supply store
Cosmetics Stores
Cosmetics store
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