Leesburg
Senate Termite & Pest Control
21.95
21.95
Overview
Senate was founded in 1991 on a basic principle—providing efficient termite and pest solutions to homeowners in Washington DC, Maryland, and Northern Virginia. Learn more about our company's history!
Features
Identifies as veteran-owned
LGBTQ+ friendly
LGBTQ+ friendly
Identifies as veteran-owned
Appointment required
Wheelchair accessible parking lot
Online estimates
Onsite services
Transgender safespace
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Overall
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Innovativeness
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The business is located in a convenient place, accessible for people with disabilities. It is open for a long period of time. The staff is diverse, it is transgender-friendly and welcoming. The company is also veteran-owned, which is a positive aspect.The main goal of the business is to provide efficient termite and pest solutions. They seem to have a wide range of services, including termite control, pest control, insulation, animal control, and community service.However, there are some issues with the staff's behavior. Some customers reported feeling uncomfortable with the technicians' approach, with one customer even being told to "just use Google" to find the problem. Another customer mentioned that a technician was very rude and unprofessional. There were also some issues with communication, with customers feeling that the company was not following up on their concerns.Despite some of these issues, the company has also received many positive reviews from customers who have appreciated the staff's professionalism and thoroughness. One customer mentioned that the technician was knowledgeable and took the time to explain the situation and options.The pricing of the services seems to be reasonable for most customers. However, some customers felt that the prices were overpriced or that they were not informed about the costs beforehand.The company seems to be innovative in its approach, offering a wide range of services and using modern technology. However, some customers felt that the company was not following up on its promises and was not providing the level of service that they expected.Overall, the business has a mixed reputation, with both positive and negative reviews from customers. While some customers have had a great experience, others have felt that the company was not following up on its promises and was not providing the level of service that they expected.
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Categories
Home & Daily Service
Termite Control
Construction & Development
Construction & Modeling
Community & Government
Community Service
Pest control service
Animal control service
Insulation contractor
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