Leesburg
Sears Appliance Repair
29.36
29.36
Overview
Count on Sears Home Services in Burlington, VT, for over 20 years of expertise. Offering same-day/next-day appliance repairs to quickly fix your home needs!
Features
Wheelchair accessible parking lot
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Pricing
Overall
Innovativeness
Quality
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This location has a good reputation, with a strong focus on providing high-quality service. The majority of customers have had positive experiences with the technicians, who are often described as polite, respectful, and efficient. Many customers have appreciated the transparency and communication from the technicians, who take the time to explain the issues and provide solutions.Some customers have had issues with the scheduling and communication process, with some experiencing long wait times and missed appointments. Additionally, some customers have felt that the pricing is not always transparent, with some experiencing unexpected charges.Overall, this location seems to be doing a good job in terms of providing quality service, but could improve in terms of communication and pricing transparency. The majority of customers have been satisfied with the work done by the technicians, but a few have had issues that could be improved upon.It's worth noting that one customer had a particularly poor experience, with a technician showing up late and not fixing the issue, and another customer had to deal with an internal issue where the technician installed a new part but didn't fix the underlying issue.Despite these issues, the majority of customers have had positive experiences, and the location seems to be doing a good job in terms of providing quality service. However, it's essential to address the communication and pricing transparency issues to maintain customer satisfaction.A standout feature of this location is the emphasis on providing great customer service, with many customers commenting on the friendly and knowledgeable technicians. The location also seems to be making an effort to improve their communication and scheduling processes, which is a positive step.One potential area for improvement is the use of AI bots for customer service, which some customers have found frustrating. However, it's unclear if this is a problem specific to this location or a broader issue.Overall, this location is doing a good job in terms of providing quality service, but could improve in terms of communication and pricing transparency.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Home & Daily Service
Home Aircon Repair
Refrigerator Repair
Washer & dryer repair service
Appliance Repair
Washing Machine Repair
Refrigerator repair service
Appliance repair service
Air conditioning repair service
Furnace repair service
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